Call Center Life

Find here the crazy stories form the call center

  1. When Vendor relations go sour

    Hi All:

    I know it's been awhile since I posted a blog entry so here we go. In today's entry we're going to talk about when relations with vendors go sideways especially when there are special need involved. This is a true story from my archive.

    I was enjoying my time at a local panera bread cafe and the were treating me well. To help facilitate this, I had my Customer Advocate (CA) Jennette call before I even left the office to let them know I'm on my way and what ...